How long will it take?
Usually most computer problems are solved within an hour. However, sometimes the computer needs to be taken to our shop for major repairs. In these cases, it may take 2-3 business days before your computer is fixed.
What if I need another computer?
Sometimes a computer is so old or so obsolete that paying to get it fixed is no longer an option. Here is where a professional can point you to the best deals on new or used computers to fit your needs as well as EPA approved disposal sites to drop off your old computer.
What if my computer isn’t broken, it’s just slow?
When computers slow down it is usually due to too many temporary files that are created as you surf the Web. Cookies, Internet Cache, Temporary Internet Files and folders, Fonts, 3rd party software, etc. tend to accumulate and slow down your computer. Little Town Entrepreneur can fix all of this and instruct you in how to prevent it from happening in the future.
My computer has a virus and I don’t know what to do next.
Getting an anti-virus program sometimes isn’t enough to prevent viruses. New ones emerge all the time and your anti-virus software needs to be updated and run almost every other day to keep up. Once your system is infected there may be considerable damage to your system and files which we can repair and show you how to prevent it from happening again.
My computer works a while and then just seems to stop working altogether. What’s wrong?
This is really when you need a professional to help. There are some top culprits including viruses, the system getting too hot, incompatible drivers or software, bad memory, and many others. We can fix most of these problems.
I’ve lost some important files and need to have them recovered. Can you do this?
This is a time-sensitive problem. Files may be recovered easily if no or very little computer activity has taken place since the file was deleted or damaged. The longer the computer is used the less chance there is for recovery of these files.
I have a desktop computer and a laptop and want to network them. How do I do this?
Most computers can be networked with the purchase of a home networking kit. However, professional assistance may be needed if you need additional computer security, problems with Internet connectivity, or need firewall protection.
Is there anything that can be done to protect my children from adult content on the Internet?
Yes. Parental protection can be installed and configured for your computer and your particular security needs.
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